When will you restock or add new items? TOP
At this time we have decided not to restock or offer new items. Therefore, we are providing all customers with a 40% off coupon (HMB40) for all in-stock items with a minimum purchase of $25. Our plans are to relaunch in the Winter of 2016. Thanks for visiting Honey Muffin Boutique and for your continued support.
Why shop with us? TOP
Great question! In today's market when competition in Children's Ready-To-Wear is so stiff and incomes steadily decreasing, Honey Muffin Boutique offers an alternative to the shopping on-line experience. Whether its 3 a.m. and you remembered your muffin needs an outfit for Auntie Candace's party or you are looking for that one of a kind gift for a relative or friend, we can provide you with assistance.
What are your terms of business? TOP
All Sale Items are Final. Any merchandise that is marked down is considered a final sale. We do not accept returns on sale items.
Terms of Business (You will be required to agree to the terms before your sale will be processed): Sale items are final sale. Additional discounts cannot be combined with sale items. In general, sale items are exclusive to only in-stock merchandise.
What is the best way to contact? TOP
We are available 24hrs a day via email at firstname.lastname@example.org or directly from our Contact Us Page. Getting back with you in a timely manner is our goal, so expect a response within 48hrs of leaving a message. Or ring 1.888.948.6668
Where do you ship to? TOP
Currently we ship to the continental United States and its territories. We know how important it is to have a varierty of options when you are overseas so OF COURSE WE SHIP TO APO's AND FPO's and Canada.
What payment methods do you take? TOP
We accept VISA, Master Card, Discover, Paypal and American Express. We offer these service through our Paypal channel. YOU DO NOT have to have a Paypal Account to shop with us.
Do you offer Promotions or Coupons? TOP
All Sale Items are Final Sale. Throughout the month we offer different promotions; check out our Current Specials Page and take advantage of the savings. Our current coupon offers 40% off all in-stock merchandise with a $25 purchase limit, code: HMB40.
Do you match prices? TOP
We have a Price Match Guarantee Policy. We will match product prices including shipping with any authorized online e-tailer.
Do I have to pay taxes? TOP
Sales tax applies to all orders shipped to a Virginia address at the rate of 6%. All other states are exempt.
How fast will my order ship? TOP
All in-stock orders are processed within 24hrs of us receiving your order and shipped the following business day. Please Note: Shipping rates are subject to change without notification
***(except where noted: for example personalized jewelry has limitations on process and ship time be sure to completely read disclaimer)
Can I modify or cancel my order once placed? TOP
Yes you can, we have botched plenty of orders so we know how important it is to give customers the option to modify or cancel their order. Modification or Cancellations must be received within 24hrs of your order being placed. NOTIFICATION in the form of an email must be made to email@example.com please reference your order number.
What is your Return or Exchange Policy? TOP
We strive to provide you with the best products, but if for some reason an item doesn't work for you we will glady accept your merchandise in its original condition: unworn, unwashed, unaltered with all (if any) tags attached. You must return merchandise within 15 days of your order date, any merchandise received after said time will be issued an exchange. Please visit our Return/Exchange Page for specifics.
***DUE TO THE NATURE OF OUR CUSTOMIZED PRODUCTS WE ARE UNABLE TO ISSUE REFUNDS OR EXCHANGES. HOWEVER, IF YOUR MERCHANDISE IS DEFECTED OR DAMAGED DUE TO MANUFACTURER ERROR WE WILL GLADLY FIX AT NO CHARGE.
I ordered a Photo Piece from Planetjill, now what? TOP
First, you are going to absolutely adore your piece from Planetjill. Secondly, email your photo to firstname.lastname@example.org with detailed instructions on which person you want to appear in your keepsake such as little girl in the middle with red hat on. If you purchased a piece with multiple photos, number the images how you want them to appear from left to right. DO NOT CROP YOUR OWN IMAGE, we will handle it.
For more information on ordering a photo keepsake visit: http://www.honeymuffinboutique.com/category_29/Planetjill-Photo-Charms-.htm