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Backpacks
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FAQs
Why shop with us? TOP Great question! In today's market when competition in Children's Ready-To-Wear is so stiff and incomes steadily decreasing, Honey Muffin Boutique offers an alternative to the shopping on-line experience. Whether its 3 a.m. and you remembered your muffin needs an outfit for Auntie Candace's party or you are looking for that one of a kind gift for a relative or friend, we can provide you with assistance. Where can I find more information/Newsletter? TOP We are happy to announce our Email Newsletter that launched February 1st! You will be able to preview new merchandise, get fashion trends in Children's Wear and be notified on upcoming sales. Sign Up now, its free plus you will receive a $5 off coupon just for registering! http://honeymuffinboutique.us2.list-manage1.com/subscribe?u=06895f24d07f7510f2bc462f2&id=3f76ebc97b What is the best way to contact? TOP We are available 24hrs a day via email at geneva@honeymuffinboutique.com or directly from our Contact Us Page. Getting back with you in a timely manner is our goal, so expect a response within 48hrs of leaving a message. Or ring 1.888.948.6668 Where do you ship to? TOP Currently we ship to the continental United States and its territories. We know how important it is to have a varierty of options when you are overseas so OF COURSE WE SHIP TO APO's AND FPO's. What payment methods do you take? TOP We accept VISA, Master Card, Discover, Paypal and American Express. We offer these service through our Paypal channel. YOU DO NOT have to have a Paypal Account to shop with us. Do you offer Promotions or Coupons? TOP All Sale Items are Final Sale. Throughout the month we offer different promotions; check out our Current Specials Page and take advantage of the savings. Coupons are available through www.tjoos.com click link below to be taken to our code:
Do you match prices? TOP We have a Price Match Guarantee Policy. We will match product prices including shipping with any authorized online e-tailer. Do I have to pay taxes? TOP Sales tax applies to all orders shipped to a Virginia address at the rate of 5%. All other states are exempt. How fast will my order ship? TOP All in-stock orders are processed within 24hrs of us receiving your order and shipped the following business day. ***(except where noted: for example personalized jewelry has limitations on process and ship time be sure to completely read disclaimer) Can I modify or cancel my order once placed? TOP Yes you can, we have botched plenty of orders so we know how important it is to give customers the option to modify or cancel their order. Modification or Cancellations must be received within 24hrs of your order being placed. NOTIFICATION in the form of an email must be made to geneva@honeymuffinboutique.com please reference your order number. What is your Return or Exchange Policy? TOP We strive to provide you with the best products, but if for some reason an item doesn't work for you we will glady accept your merchandise in its original condition: unworn, unwashed, unaltered with all (if any) tags attached. You must return merchandise within 15 days of your order date, any merchandise received after said time will be issued an exchange. Please visit our Return/Exchange Page for specifics. ***DUE TO THE NATURE OF OUR CUSTOMIZED PRODUCTS WE ARE UNABLE TO ISSUE REFUNDS OR EXCHANGES. HOWEVER, IF YOUR MERCHANDISE IS DEFECTED OR DAMAGED DUE TO MANUFACTURER ERROR WE WILL GLADLY FIX AT NO CHARGE. I ordered a Photo Piece from Planetjill, now what? TOP First, you are going to absolutely adore your piece from Planetjill. Secondly, email your photo to geneva@honeymuffinboutique.com with detailed instructions on which person you want to appear in your keepsake such as little girl in the middle with red hat on. If you purchased a piece with multiple photos, number the images how you want them to appear from left to right. DO NOT CROP YOUR OWN IMAGE, we will handle it. For more information on ordering a photo keepsake visit: http://www.honeymuffinboutique.com/category_29/Planetjill-Photo-Charms-.htm |
